Online tool streamlines new business sign-ups for Perth Web Design
18 December 2011
A leading web site design company in Perth, Australia, is registering significant growth in stature and profitability with help from direct debit payment services company Debitsuccess.
Perth Web Design, based in Charles Street, West Perth, describes itself as a talented team of web designers, developers, graphic designers and online marketing / SEO experts. Led by Director, Oliver Wood, the company works primarily with SMEs providing web sites and e-commerce solutions for businesses across a wide range of industries.
“I started Perth Web Design to offer personalised and jargon-free services to SME’s in both web and design,” says Mr Wood, who began the business after working as a Google consultant for Yellow Pages and British Telecom for several years.
“When it came to launching my own business, I wanted to put in place processes that would enable us to develop a client base quickly and manage our revenue with minimum fuss so we could make building the business the priority.”
So, in 2009, Perth Web Design entered into a business arrangement with Debitsuccess, which began handling all billing of Perth Web Design’s clients. Since that time, Perth Web Design has grown to a staff of 12 developers and designers, and a stable of more than 500 clients.
Mr Wood says that the direct debit billing services Debitsuccess provides has enabled him to build his business swiftly and securely by ensuring a steady cash flow from client billings with minimal administration.
“Outsourcing the administration of our entire billing process, from the monthly processing of regular debits, to the debt collection process if clients fell behind, has meant we could focus on our core reason for being, providing great web site services for our clients.”
Debitsuccess now processes more than 1,000 transactions for Perth Web Design every month at regular intervals that suit the clients’ individual needs.
“With Debitsuccess managing our billing, we avoid the situation of running out of cash. As Debitsuccess follows up our clients payment commitments, we are never in the situation where we are without revenue for two or three weeks at a time.”
Perth Web Design was also one of the first companies to begin using Debitsuccess’ Online Management Gateway (OMG) for signing up new clients.
“OMG is a great system that fits very well with our business. We use it internally to sign up new clients over the phone, which eliminates the need for slow paperwork. We can also create our own ready-to-go templates for specific clients needs. It’s quick, flexible and adaptable to our needs.”
Perth Web Design launched a new part of the business, The SEO Company, in June this year, and has already signed up over 150 clients through OMG. Oliver believes that the company is now well positioned to continue to grow this part of the business exponentially.
“Even throughout the recession Perth Web Design grew rapidly through word of mouth and high organic rankings on Google, Yahoo and Bing.
“By ensuring the delivery of high quality work at affordable prices and delivering systems that are easy to use and hassle free, we know we will continue to succeed and grow. We are pleased to have Debitsuccess working with us in the realization of that goal.”
For more information about how Debitsuccess can help your business succeed with customer payment solutions and administration, visit www.debitsuccess.com.au or call 1300 305 011.