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Customer Support

1800 148 848

 New Sales

1300 473 463

Blog

Rowing the Tasman Sea solo vs. Entering the US market

In 1977, Colin Quincey was the first person to row the Tasman Sea solo from New Zealand to Australia.  In 2010 his son Shaun set off from Coffs Harbour in Aust...
By Debitsuccess
on August 17, 2015

Lead generation: getting a game plan

“What should we do this month?” “How about we do a letter box drop?” “Anyone got an idea?” Operating without a marketing plan can take you on a wild...
By Debitsuccess
on July 31, 2015

Being a customer service star

As a finalist for Contact Centre Manager of the Year (under 50 seats), Debitsuccess Contact Centre Manager Siala Uepa-Holmes is well placed to provide helpful i...
By Debitsuccess
on July 20, 2015

Did someone say subscription?

With the subscription revenue model easily incorporated into a growing number of industry verticals, this approach should be a key component of every business....
By Debitsuccess
on May 22, 2015

Communication, commitment and compliance key to data security

In an increasingly online world, data security is a hot topic.  For customers to transact with an organisation either online or via a contact centre, they need...
By Debitsuccess
on March 23, 2015

Direct debit drives donations

There are people out there – people who are willing to engage with your charity and donate to its cause.  So how do you turn them from a one-off donor into a...
By Debitsuccess
on December 15, 2014

Customer Service Gems

When it comes to customer service, there are plenty of “do’s and don’ts” – so where do you start? We’ve put some key questions to Si...
By Debitsuccess
on November 17, 2014

What is Payment Card Industry Data Security Standard PCI DSS?

What do you know about PCI DSS? The Payment Card Industry Data Security Standard (PCI DSS) is a globally recognised information security standard for organisat...
By Debitsuccess
on August 11, 2014

The art of outsourcing

The word outsourcing is often associated with negative overtones.  Think outsourcing, and there’s a high chance many will think of local job losses due to ou...
By Debitsuccess
on July 16, 2014

The importance of compliance

There’s no doubt today’s regulatory environment is becoming increasingly complex – and there’s no denying the importance of compliance in such an enviro...
By Debitsuccess
on May 20, 2014

The Subscription Economy

There’s a new kid on the block in the business world; one that’s driving growth, cultivating long-term customer relationships, and providing a win-win-win f...
By Debitsuccess
on April 11, 2014

When a SMS does – and doesn’t – pay off

Full service payment solutions provider, Debitsuccess’ Pay Now feature is going from strength to strength with the recent addition of a Pay Now link in al...
By Debitsuccess
on March 4, 2014