Head of People and Culture
Transaction Services Group
With ten years’ human resources and strategic planning experience, Lucia leads Transaction Services Group’s (TSG) people strategy. The scope includes Organisational Leadership, Culture and Engagement; Workforce Planning and Recruitment; Organisational Development and People Capability; Employment Relations and HR Advice; and Workplace Health Safety and Wellbeing.
In previous roles, Lucia has been involved in a range of people initiatives, including performance management processes, implementing learning and development programmes and qualifications for staff, health and safety initiatives, organisational change, employee engagement and recruitment strategy. Her most recent role has been with WEX, a global payment technology business.